Terms of Use – Quimre

These Terms of Use (“Terms”) govern your access to and use of Quimre’s website (www.quimre.com, including all subdomains, features, content, and services related to our luxury products—Mongolian Cashmere, Italian Leather, Turkish Cotton, and Washable Silk, collectively the “Site”). By accessing or using the Site, you (“you” or “User”) agree to be bound by these Terms, our Privacy Policy, and our Terms of Purchase (for Users who place orders). If you do not agree to these Terms, please do not use the Site.

1. Eligibility to Use the Site

1.1 To use the Site, you must be at least 13 years old. If you are between 13 and 17 years old, you may use the Site only with the supervision and written consent of a parent or legal guardian, who will be deemed responsible for your compliance with these Terms.

1.2 By using the Site, you represent and warrant that:

  • You have the legal capacity to enter into these Terms (or your parent/guardian has consented and assumes liability for your use);
  • All information you provide to us (e.g., during account registration, checkout) is accurate, complete, and current;
  • You will comply with all applicable laws, regulations, and these Terms.

2. Account Creation and Management

2.1 Account Registration: You may create a user account (“Account”) to access enhanced Site features, such as saving shipping addresses, tracking orders for luxury products (e.g., a Mongolian Cashmere sweater), viewing purchase history, or saving favorite items (e.g., an Italian Leather tote). When registering, you must provide a valid email address and create a secure password.

2.2 Account Responsibility: You are solely responsible for maintaining the confidentiality of your Account credentials (email/password) and for all activities conducted under your Account. Immediately notify us at [email protected] if you suspect unauthorized access to your Account, a breach of security, or any other misuse.

2.3 Account Termination: We reserve the right to suspend or terminate your Account at any time, without prior notice, if:

  • You violate these Terms (e.g., fraudulent order placement, sharing Account access);
  • You provide false or misleading information;
  • Your Account is inactive for 12 consecutive months (we will notify you via email 30 days before termination).

You may delete your Account by contacting us at [email protected]—we will process the request within 5 business days and confirm deletion via email.

3. Permitted Uses of the Site

You may use the Site only for lawful, personal, and non-commercial purposes directly related to our luxury products, including:

  • Browsing our collection of Mongolian Cashmere, Italian Leather, Turkish Cotton, and Washable Silk items;
  • Accessing product details (e.g., fabric composition, care instructions, sizing guides);
  • Creating and managing an Account to track orders or save preferences;
  • Subscribing to our newsletter (if you opt in) to receive updates on new collections or luxury fabric care tips;
  • Placing orders in compliance with our Terms of Purchase.

4. Prohibited Uses of the Site

You agree not to use the Site for any unlawful, fraudulent, or abusive purpose—especially those that could compromise the integrity of our luxury product offerings or other Users’ experiences. Prohibited uses include (but are not limited to):

  • Accessing or attempting to access restricted areas of the Site (e.g., admin portals, inventory databases) without authorization;
  • Using automated tools (e.g., bots, scrapers, crawlers) to collect, copy, or extract Site content (e.g., product images, fabric details, pricing) — unless expressly permitted by us in writing;
  • Uploading, posting, or transmitting any content that is illegal, harmful, defamatory, harassing, discriminatory, obscene, or infringing of third-party rights (e.g., copyright in product photos, trademarks of luxury fabric suppliers);
  • Impersonating another person or entity (e.g., pretending to be a Quimre employee, another User, or a partner brand);
  • Interfering with the Site’s functionality (e.g., introducing malware, disrupting server operations, overloading the Site with traffic) — which could delay access to product information or order processing;
  • Using the Site to promote or sell products/services not offered by Quimre (e.g., counterfeit Mongolian Cashmere), or engaging in spamming, phishing, or other deceptive practices;
  • Modifying, adapting, reverse-engineering, or decompiling any part of the Site (including software, code, or product content) — this includes altering fabric care instructions or product descriptions.

5. Intellectual Property Rights

5.1 Quimre’s Intellectual Property: All content on the Site is the exclusive property of Quimre or our licensors and is protected by copyright, trademark, and other intellectual property laws. This includes:

  • Product-related content: Images, descriptions, and details of Mongolian Cashmere, Italian Leather, Turkish Cotton, and Washable Silk items;
  • Brand assets: The “Quimre” name, logo, color schemes, and design elements;
  • Functional content: Software, code, sizing tools, and fabric care guides.

5.2 Limited License: We grant you a non-exclusive, non-transferable, revocable license to access and view the Site’s content for personal, non-commercial use only. This license does not allow you to:

  • Copy, reproduce, distribute, or publicly display Site content (except for temporary caching necessary to view the Site);
  • Use Quimre’s trademarks, logos, or brand names (e.g., “Quimre Italian Leather”) without our prior written permission;
  • Create derivative works from Site content (e.g., editing product images to falsely represent fabric quality, modifying care instructions).

5.3 Third-Party Intellectual Property: The Site may contain links to third-party websites (e.g., payment processors like PayPal, fabric certification bodies) or content owned by third parties (e.g., supplier logos for Mongolian Cashmere herders). We do not own or control these third parties, and we are not responsible for their intellectual property rights or practices. Accessing third-party links is at your own risk.

6. User-Generated Content (UGC)

6.1 If you submit content to the Site (e.g., product reviews, photos of you wearing Quimre items, feedback on fabric quality, collectively “UGC”), you grant Quimre a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable license to use, reproduce, modify, display, and distribute that UGC for legitimate business purposes—such as promoting our luxury collection (e.g., sharing a review of our Washable Silk on social media) or improving customer service.

6.2 By submitting UGC, you represent and warrant that:

  • You own or have the necessary rights to submit the UGC (including permission from any individuals featured in photos of Quimre products);
  • The UGC does not violate any laws, third-party rights (e.g., privacy, copyright), or these Terms;
  • The UGC is truthful and not misleading (e.g., not falsely claiming a Mongolian Cashmere item is defective);
  • The UGC does not contain harmful or offensive content (e.g., hate speech, explicit material).

6.3 We reserve the right to review, edit, or remove any UGC at our discretion, without prior notice—especially if it violates these Terms or could harm our brand (e.g., a fake review of Italian Leather quality).

7. Site Availability and Modifications

7.1 Availability: We strive to make the Site available 24/7, but we do not guarantee uninterrupted or error-free access. The Site may be temporarily unavailable for maintenance, updates (e.g., adding a new Turkish Cotton collection), or due to technical issues (e.g., server outages). We will notify Users of planned downtime via the Site homepage or email (for Account holders) when reasonably possible.

7.2 Modifications: We reserve the right to modify, update, or discontinue any feature of the Site at any time, without prior notice. This includes (but is not limited to):

  • Adding or removing product categories (e.g., expanding Washable Silk offerings);
  • Updating Site design or functionality (e.g., improving the checkout process for luxury orders);
  • Discontinuing a service (e.g., a fabric swatch request tool).

Such changes will not affect your rights under these Terms unless explicitly stated.

8. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. Quimre disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement (e.g., we do not warrant that the Site will meet your specific needs, or that product descriptions for Italian Leather items are error-free);
  • Warranties regarding the accuracy, reliability, or completeness of Site content (e.g., fabric availability, sizing information, shipping times);
  • Warranties that the Site will be secure, virus-free, or free from technical errors (e.g., that your Account will not be temporarily inaccessible).

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

9.1 Quimre shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site. This includes (but is not limited to):

  • Loss of data or access to your Account;
  • Inconvenience from Site downtime;
  • Damages related to unauthorized Account use (unless caused by our gross negligence);
  • Disappointment with Site content (e.g., a product image differing slightly from the actual Turkish Cotton item).

9.2 Our total liability to you for any claim related to the Site (whether for breach of contract, negligence, or otherwise) shall not exceed $100. This limitation applies even if we have been advised of the possibility of such damages.

9.3 We shall not be liable for any damages caused by events beyond our reasonable control (e.g., natural disasters, cyberattacks, third-party service outages, or supply chain disruptions for luxury fabrics).

Some jurisdictions do not allow the limitation of liability for certain damages, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Quimre, its employees, directors, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Site or violation of these Terms (e.g., using a bot to scrape product data);
  • Your UGC (e.g., a review that defames a fabric supplier);
  • Unauthorized use of your Account (unless caused by our negligence);
  • Any other act or omission by you related to the Site.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Site features (e.g., adding rules for a new UGC tool). When we make updates, we will revise the “Last Updated” date at the top of this page and post the revised Terms on the Site. Your continued use of the Site after the update date constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically—especially before placing an order for luxury products.

12. Miscellaneous

12.1 Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

12.2 Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

12.3 Entire Agreement: These Terms, together with our Privacy Policy and Terms of Purchase, constitute the entire agreement between you and Quimre regarding your use of the Site—superseding all prior or contemporaneous agreements, communications, or understandings.

13. Contact Us

If you have questions, concerns, or requests related to these Terms of Use (e.g., reporting unauthorized Account access, clarifying UGC rules), please contact us at:

Email: [email protected]

Website: www.quimre.com

We will respond to your inquiry within 3 business days.